4 Ways for Support

• Phone us! 719-528-5596
• Email us using our email form
• Purchase a support contract
• Get help from a third party

We have many levels of support that can suit your computing needs. Please note the following:

• Airport and internet set-ups are supported on a 24-hour call back basis
• AOL and CompuServe are very hard to support. It is not our policy to support them, but in rare cases it is possible.
• proSupport issues are NOT included in the standard support service. Clients must purchase a proSupport contract for these services.

• All calls returned within 24 hours
• All Voelker Research clients always receive free standard support
• Provides support for basic hardware and software issues
• Does not provide support for professional software products

• All calls returned within one hour
• First month free (with qualifying purchase)
• Provides support for basic hardware and software issues

• All calls returned within one hour
• Includes all features of iSupport contract
• Provides support for most professional products (audio, video, database)

• Custom contracts designed for your specific needs
• On-Site service available
• Call us to develop a support contract that's right for you!

The Voelker Research staff enjoys the opportunity to work with each of our customers regarding their purchase. However, all products are sold with the necessary instructions and support materials needed to properly operate and/or utilize them. If the materials provided with the equipment or software fail to address your concerns, kindly refer your questions to the manufacturer's customer support department.